• DocumentCode
    3613326
  • Title

    The Cloud and the Economics of the User and Customer Experience

  • Author

    Weinman, Joe

  • Volume
    2
  • Issue
    6
  • fYear
    2015
  • Firstpage
    74
  • Lastpage
    78
  • Abstract
    The experience that users, such as customers and employees, have of online services is largely based on response time. Response time can be improved through a variety of cloud-related techniques with little or no marginal cost including front-end optimization, geographic dispersion, parallelism, and optimal anycast service node selection.
  • Keywords
    Business; Cloud computing; Delays; Economics; Parallel processing; Program processors; Time factors; anycast services; business value; cloud; cloud service provider; content delivery; customer experience; economics; geographic dispersion; parallelism; statistics; user experience;
  • fLanguage
    English
  • Journal_Title
    Cloud Computing, IEEE
  • Publisher
    ieee
  • ISSN
    2325-6095
  • Type

    jour

  • DOI
    10.1109/MCC.2015.113
  • Filename
    7397035