Title :
Key concerns for website quality: Reflecting on user views
Author :
Tomáš Kind;Pavel Štrach
Author_Institution :
Dept. of Information Management, Faculty of Management, University of Economics, Jindrichov Hradec, Czech Republic
Abstract :
The study compares and contrasts attributes of user perceived quality with information websites. It concerns a study of the formation of website quality, its nature and evolution based on the fulfillment of typical tasks. Based on empirical study based on 44 information websites, information value and navigation have been identified as key ingredients perceived by website users when judging website quality. Color scheme assessment was found to predict successful task fulfillment.
Keywords :
"Usability","Testing","Navigation","Marketing management","Quality management","Quality assessment","Information management","Economic forecasting","Web page design","Nonhomogeneous media"
Conference_Titel :
Information Sciences and Interaction Sciences (ICIS), 2010 3rd International Conference on
Print_ISBN :
978-1-4244-7384-7
DOI :
10.1109/ICICIS.2010.5534723
