In the heart of intelligent buildings: Occupants practices facing automation

In a changing world, with more and more people living in urban areas and more and more energy needs, managing energy consumption becomes essential. This papers focuses on energy management in tertiary buildings, and more precisely on behaviour and daily practices from occupants of these buildings. It will firstly show what are the required uses, with dedicated areas, and the place of automation. It will then try to explain what are the real practices, in terms of space use, lighting use strategies and reactions towards automation. It will further show how involving people, with participatory design of services and systems for smart buildings, can motivate behaviour change. Lastly, the discussion will question the idea of collective identity and the balance between automation and human action.