Development of OmniPlusTM methodology for sustaining continuous improvements

Productivity has been identified as a key strategy by the Singapore government to drive economic growth for the next 10 years. However, most of the efforts have been focused on developing and adopting tools and techniques as point solutions to improve productivity. A new methodology is needed that automates making improvements everyday as part of the job routine of every employee and has an explicit emphasis on leadership commitment. In this paper, we improve on our current OmniMethodologyTM by introducing a new OmniPlusTM methodology to include focus on improving the people while maintaining the need to improve the process. The paper explains the stages and sections of the new methodology. Results of initial testing show how some companies have used it effectively to change the behavior of their employees towards sustaining continuous improvements.