Application of cognitive infocommunications in public transport journey planning: Relationship of passenger decisions and online passenger information systems

Cognitive sciences play an important role in public transport journey planning. Passengers have to determine the possible ways to get from one place to another at a specified time and then choose the best one. Their decisions depend on many factors e.g. journey time, walking distances, transfers, waiting times, price of the journey as well as the preferences of the passengers. This paper presents an innovative journey planning system which is able to handle as well as collect data about preferences of different passenger layers. The experiences show that passenger preferences at the beginning of the journey differ from the ones at the middle of the journey which implies that infocommunication applications used for passenger information and journey planning should consider these differences.