• DocumentCode
    382187
  • Title

    Evaluating WAP usability: "what usability?"

  • Author

    Kiili, Kristian

  • Author_Institution
    Tampere Univ. of Technol., Finland
  • fYear
    2002
  • fDate
    2002
  • Firstpage
    169
  • Lastpage
    170
  • Abstract
    Some educational communities and organizations have recognized the possibilities of mLearning. mLearning may provide tools to respond to the demands of working life and information society. One way to enhance mLearning is to raise the usability of mobile terminals as good usability is the basis for the meaningful and effective learning. Poor usability disturbs the learning processes because the energy of users is directed to the use of the system instead of learning. In this paper the usability of the Nokia 7110 mobile phone is evaluated. Researchers located the problem points of the user interface and navigation system. In fact, there were several obstacles in the user interface of the tested mobile phone that need improvement. First of all, the Navi Roller confuses users and they prefer to use it even in the tasks that could be done more easily with the other buttons. Secondly, the inconsistency of the Navi Roller and the shortcut button caused some problems. WAP services need improvement as well. The navigating structures were hard to understand and feedback of actions was insufficient. As a conclusion, there is a lot usability work to be done before mobile terminals can be effectively adapted as a part of education.
  • Keywords
    distance learning; mobile handsets; mobile radio; Navi Roller; Nokia 7110 mobile phone; WAP usability; feedback; learning process; mLearning; mobile learning; mobile terminals; navigating structures; shortcut button; user interface system; user navigation system; Educational institutions; Educational products; Educational technology; Feedback; Mobile handsets; Multidimensional systems; Navigation; Testing; Usability; User interfaces;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless and Mobile Technologies in Education, 2002. Proceedings. IEEE International Workshop on
  • Print_ISBN
    0-7695-1706-4
  • Type

    conf

  • DOI
    10.1109/WMTE.2002.1039245
  • Filename
    1039245