DocumentCode
389965
Title
Providing real customer satisfaction
Author
Cormier, Richard
Author_Institution
Power Syst. Consulting, Fairhaven, MA, USA
Volume
1
fYear
2003
fDate
9-13 Feb. 2003
Firstpage
215
Abstract
In order to provide true customer satisfaction, it is necessary to understand the challenges that customers encounter in all phases of power supply introduction. Thorough and complete customer support during all phases of interaction between the customer and supplier is critical in successful project completion.
Keywords
marketing; power supplies to apparatus; project management; customer satisfaction; customer support; power supplier; power supply introduction; successful project completion; Companies; Consumer electronics; Customer satisfaction; Customer service; Manufacturing; Marketing and sales; Power engineering; Power engineering and energy; Power supplies; Power systems;
fLanguage
English
Publisher
ieee
Conference_Titel
Applied Power Electronics Conference and Exposition, 2003. APEC '03. Eighteenth Annual IEEE
Conference_Location
Miami Beach, FL, USA
Print_ISBN
0-7803-7768-0
Type
conf
DOI
10.1109/APEC.2003.1179218
Filename
1179218
Link To Document