• DocumentCode
    446641
  • Title

    The evaluation of the customer service quality in a supply chain based on the LOWA aggregation operator

  • Author

    Jiang, Yan-Ping ; Yu, Zhu-Chao ; Fan, Zhi-ping

  • Volume
    1
  • fYear
    2005
  • fDate
    Sept. 11-13, 2005
  • Firstpage
    415
  • Lastpage
    418
  • Keywords
    Aggregates; Business communication; Customer satisfaction; Customer service; Engineering management; Performance evaluation; Procurement; Quality management; Supply chain management; Supply chains;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Engineering Management Conference, 2005. Proceedings. 2005 IEEE International
  • Print_ISBN
    0-7803-9139-X
  • Type

    conf

  • DOI
    10.1109/IEMC.2005.1559164
  • Filename
    1559164