Diagramming with Actor Network Theory: A method for modeling holistic experience

Traditional software design methodologies focus on diagramming the process flows and system states for specific tasks and technologies. Because the design of social software tools must take into consideration the many technologies, people, and organizations involved in these ecologies, this paper illustrates a new method for diagramming these participants based on actor network theory (ANT). Such diagramming can aid in the development of these mediated systems. Examples from the events occurring online during the aftermath of the London bombings of 7 July 2005 illustrate the application of these diagrams.