DocumentCode
475980
Title
Notice of Violation of IEEE Publication Principles
Dual sales channel management with service competition
Author
Zheng, Hong-Zhen ; Chu, Dian-Hui ; Zhan, De-chen ; Xu, Xiao-Fei
Author_Institution
Dept. of Comput. Sci.&Technol., Harbin Inst. of Technol. at Weihai, Harbin
Volume
2
fYear
2008
fDate
12-15 July 2008
Firstpage
692
Lastpage
697
Abstract
Notice of Violation of IEEE Publication Principles
"Dual Sales Channel Management with Service Competition,"
by Hong-Zhen Zheng, Dian-Hui Chu, De-Chen Zhan and Xiao-Fei Xu
in the Proceedings of the Seventh International Conference on Machine Learning and Cybernetics, July 2008
After careful and considered review of the content and authorship of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE\´s Publication Principles.
This paper contains significant portions of original text from the paper cited below. The original text was copied without attribution (including appropriate references to the original author(s) and/or paper title) and without permission.
Due to the nature of this violation, reasonable effort should be made to remove all past references to this paper, and future references should be made to the following article:
"Dual Sales Channel Management with Service Competition,"
by Kay-Yut Chen, Murat Kaya, Ozalp Ozer,
in Manufacturing & Service Operations Management, Vol 10, No 4, April 2008, pp 654-675
It present a strategic analysis of manufacturer-retailer interaction in a dual channel setting and an analytical model that incorporates the key trade-offs regarding the channels. we study how a manufacturer can effectively manage his direct online channel and an independent retail channel when the channels compete in providing better service to end consumers. We suggest dual channel strategies to the manufacturer by integrating a consumer channel choice model with the manufacturer and the retailerpsilas operational decisions.The manufacturer earns a higher profit margin in the direct channel. whereas, he can share the inventory risk with the retailer in the retail channel. In the model, the strategic interaction between the manufacturer and the retailer is driven by a consumer channel choice model that considers the consumerspsila willingness-to-wait - and product availability concerns as well as the relative convenience of shopping from the channels. The analysis illustrates how the manufacturer can use the dual channel structure to his advantage. We characterize the manufacturerpsilas optimal wholesale price when contracting with the retailer, and the resulting channel mix. The key features of the model include availability-based service competition between the channels, and a detailed consumer channel choice model based on the service levels at each channel. The model enables us to identify various insights into dual channel management. It address availability-based service competition in a dual channel setting , focusing on the strategic interaction between the manufacturer and the retailer. In addition, we contribute to the literature by developing a detailed consumer channel choice model to drive the manufacturerpsilas and the retailerpsilas operational decisions.
"Dual Sales Channel Management with Service Competition,"
by Hong-Zhen Zheng, Dian-Hui Chu, De-Chen Zhan and Xiao-Fei Xu
in the Proceedings of the Seventh International Conference on Machine Learning and Cybernetics, July 2008
After careful and considered review of the content and authorship of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE\´s Publication Principles.
This paper contains significant portions of original text from the paper cited below. The original text was copied without attribution (including appropriate references to the original author(s) and/or paper title) and without permission.
Due to the nature of this violation, reasonable effort should be made to remove all past references to this paper, and future references should be made to the following article:
"Dual Sales Channel Management with Service Competition,"
by Kay-Yut Chen, Murat Kaya, Ozalp Ozer,
in Manufacturing & Service Operations Management, Vol 10, No 4, April 2008, pp 654-675
It present a strategic analysis of manufacturer-retailer interaction in a dual channel setting and an analytical model that incorporates the key trade-offs regarding the channels. we study how a manufacturer can effectively manage his direct online channel and an independent retail channel when the channels compete in providing better service to end consumers. We suggest dual channel strategies to the manufacturer by integrating a consumer channel choice model with the manufacturer and the retailerpsilas operational decisions.The manufacturer earns a higher profit margin in the direct channel. whereas, he can share the inventory risk with the retailer in the retail channel. In the model, the strategic interaction between the manufacturer and the retailer is driven by a consumer channel choice model that considers the consumerspsila willingness-to-wait - and product availability concerns as well as the relative convenience of shopping from the channels. The analysis illustrates how the manufacturer can use the dual channel structure to his advantage. We characterize the manufacturerpsilas optimal wholesale price when contracting with the retailer, and the resulting channel mix. The key features of the model include availability-based service competition between the channels, and a detailed consumer channel choice model based on the service levels at each channel. The model enables us to identify various insights into dual channel management. It address availability-based service competition in a dual channel setting , focusing on the strategic interaction between the manufacturer and the retailer. In addition, we contribute to the literature by developing a detailed consumer channel choice model to drive the manufacturerpsilas and the retailerpsilas operational decisions.
Keywords
inventory management; pricing; retailing; risk management; sales management; supply chain management; availability-based service competition; channel mix; consumer channel choice model; consumer willingness-to-wait; dual sales channel management; end consumer service; independent retail channel; inventory risk; manufacturer optimal wholesale price; manufacturer-retailer interaction; online channel; product availability concern; profit margin; retailer operational decision; shopping convenience; strategic analysis; Availability; Conference management; Content management; Cybernetics; IEEE publications; Machine learning; Marketing and sales; Permission; Pulp manufacturing; Virtual manufacturing; Dual channel management; Operational decisions; Service competition; Supply chain;
fLanguage
English
Publisher
ieee
Conference_Titel
Machine Learning and Cybernetics, 2008 International Conference on
Conference_Location
Kunming
Print_ISBN
978-1-4244-2095-7
Electronic_ISBN
978-1-4244-2096-4
Type
conf
DOI
10.1109/ICMLC.2008.4620493
Filename
4620493
Link To Document