• DocumentCode
    479225
  • Title

    Simple Mobility Configurator: Block Programming for the Non-Experts

  • Author

    Tan, Han Lun ; Wong, Chin Chin ; Kho, J. ; Hoh, Simon

  • Author_Institution
    British Telecommun. plc (Malaysian Res. Centre), Kuala Lumpur
  • fYear
    2008
  • fDate
    12-14 Oct. 2008
  • Firstpage
    1
  • Lastpage
    4
  • Abstract
    Many corporations have seen the costly mistakes of not understanding what consumers want. Consumers must be involved in the entire creation process. Creating exciting service offerings have always been a difficult task where providers have to study consumer behaviour and interpret the needs of end consumers. Each of the service offerings are coupled with their risk factor based on uptake to determine the success of these services. Enabling ease of developing applications through simple block programming allows users to be dictating solutions of tomorrow. This study looks at various aspects of how to create a healthy environment not only for the ease of using services, but also to develop a new generation of consumer-based development where BT influences their consumers to be directly involved in the creation process. This paper discusses an easy-to-use platform for users to create applications for own use and to share them with other users.
  • Keywords
    Web services; customer services; electronic commerce; block programming; consumer behaviour; mobility configurator; service offerings; Acceleration; Consumer behavior; Costs; Knowledge management; Manufacturing processes; Process design; Programmable control; User-generated content; YouTube;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Wireless Communications, Networking and Mobile Computing, 2008. WiCOM '08. 4th International Conference on
  • Conference_Location
    Dalian
  • Print_ISBN
    978-1-4244-2107-7
  • Electronic_ISBN
    978-1-4244-2108-4
  • Type

    conf

  • DOI
    10.1109/WiCom.2008.2883
  • Filename
    4681072