Modularization based design for innovative product-related industrial service

The demand for flexible, efficient and customer-supplier cooperative industrial services is becoming more and more important in the current market oriented arena. Under the environment of manufacturing development which trends to globalization and more sophisticated technology links, both the contents and the forms of industrial service should be extended. Based on analyzing industrial service challenges, the new concept of the industrial service is proposed. From the customer perspective, the systematic industrial service design method is presented. This method provides the modularization and standardization service modules and takes product dimension, service dimension and cooperation dimension into consideration. Especially, the design process and architecture of service module are described to response the changing customer demands through customer specific configuration. The proposed methods are outlined in a case study to explain the design and implementation of the industrial service.