Process Models of Team Performance

The Petri net formalism offers a viable means to test and evaluate theories of team performance and effectiveness. The approach can further serve theory development and testing via generation and assessment of alternative plausible hypotheses regarding team performance. Petri nets are also useful as a basis to develop process measures of team performance. They can provide a means to track and assess the moment-to-moment performance and system changes characteristic of complex, multioperator tasks. As such, they can be used to guide researchers in criterion development and provide a model to aid system designers in defining diagnostic and feedback mechanisms. Further research is needed to develop this application of Petri nets so that effective performance feedback and instructional strategies for teams can be devised.