The Model about E-government Service Integration-Oriented "One-Stop"

E-government is the organic combination of information technology and government management function. From the point of service integration, "one-stop" e-government service integration can take CRM as the guidelines, VO as the method and TQM as the guarantee. Then, following such a principle of "making the application convenient, making the examining and approving declined, making the transaction normative and making disposal transparent", "one-stop" e-government application model and its function are put forward based on the combination of above-mentioned CRM, TQM and VO.