Web 2.0, a Boost in IT Infrastructure Flexibility and Team Collaboration

Globalization has altered the nature of competition, IT infrastructure flexibility is the essential of today´s global competition and Web is the core means of such competition; the Web which is now transformed from a rigid, passive, and reactive circumstance, to a flexible, customized, interactive and people-centric environment. On the other hand, to compete successfully and effectively on a global scale firms need to get the most from many project teams which are distributed across the globe. These distributed teams need to employ IT infrastructure flexibility and exploit collaborative Web 2.0 tools. Based on the literature and the survey which were conducted by the authors, this paper assesses flexibility features in Web 2.0 tools; proposes an interrelated scheme for IT infrastructure and Web 2.0 flexibility, addresses current state of Web 2.0 adoption in globally distributed teams and finally discusses how these components leverage IT infrastructure in distributed teams towards productivity.