Usability testing on a government training platform: A case study

Author

Guo, Yuqing ; Qian, Dongming ; Guan, Jueqi ; Wang, Jiazhen

Author_Institution

Educ. Inf. & Technol., East China Normal Univ., Shanghai, China

Volume

2

fYear

2010

fDate

22-24 June 2010

Abstract

Self-regulated learning (SRL) plays an important role in most life-long training projects. In SRL, easy and flexible interaction with system is a primary factor impacting learners´ motivation and outcomes. The purpose of this study is to evaluate a government training platform with Performance Analysis and User Perception methods to investigate the system´s efficiency, effectiveness and satisfaction. In this study, efficiency and effectiveness were evaluated by Time on Task and Task Completion score, and satisfaction was evaluated by Questionnaire and Interviews. Based on our findings, this article identified the main design problems that frustrated learners and distracted them from learning tasks, and provided some suggestions for interface design of e-Learning platform.

Keywords

computer aided instruction; user interfaces; e-learning platform; government training platform; interface design; life-long training projects; performance analysis; self-regulated learning; task completion score; usability testing; user perception methods; Cognition; Computer science education; Educational technology; Electronic learning; Feedback; Government; Information technology; Performance analysis; Testing; Usability; e-Learning; e-Learning interface design; usability evaluation; usability testing;

fLanguage

English

Publisher

ieee

Conference_Titel

Education Technology and Computer (ICETC), 2010 2nd International Conference on

Conference_Location

Shanghai

Print_ISBN

978-1-4244-6367-1

Type

conf

DOI

10.1109/ICETC.2010.5529402

Filename

5529402