Exploring antecedents of user intention through a flight reservation system

Information systems (IS) have the potential to play a critical role in improving the lives of people. However, no matter how IS benefits the organizations, technology adoption problems may be faced and hinder IS advantages. Acceptance of system designs have become a focal interest in IS research, yet at present there is a lack a detailed understanding of which system design features and technology adoption aspects influence them. Considering the facts above, a series of qualitative and quantitative studies were conducted in order to model users intention to use an IS system. The results will be important to developers who want to create interfaces that facilitate user acceptance.