QAM: QoS-assured management for interoperability and manageability for SOA

This paper presents the quality factors of web services with definition, classification, and sub-factors for interoperability and manageability. In SOA systems, service consumers and service providers are usually placed in different ownership domains. They are also developed independently on various platforms and loosely-coupled by network. Services are consumed generally without direct management by service consumers. As a result, interoperability and manageability for SOA systems are core issues for enabling SOA services. This paper addresses the new concept of sub-quality factors for interoperability and manageability in the view point of management. This is a result of SOA project designed for implementing and evaluating Korea e-government system.