DocumentCode
552979
Title
FERP mall role in FERP Web Services marketing
Author
Asfoura, E. ; Jamous, N. ; Kassem, G. ; Dumke, Reiner
Author_Institution
Otto-von-Guericke-Univ. Magdeburg, Magdeburg, Germany
fYear
2010
fDate
28-30 June 2010
Firstpage
143
Lastpage
148
Abstract
The federated enterprise resource planning systems (FERP systems) based on Web Services (WS) is a new business idea, which should be implemented in an appropriate business model. This idea came to meet the growing needs of small - and medium-sized enterprises (SMEs) with regard to the expensive available software solutions. Due to the lack of pre-defined communication channels and areas of responsibility from enterprises and customers point of views, the determination and the direct contact of customers with multiple FERP service providers for adoption, customization and maintenance of such federated systems is very difficult and problematic. Therefore, an intermediary in this case, is meaningful and appropriate. This intermediary integrates the business functions required by users in an appropriate business process model as a workflow model. This approach presents the behavior of this integrator by the Service, process, and payment agreement among FERP WS providers and end-Customer enterprises for more security and better level of trust.
Keywords
Web services; customer services; enterprise resource planning; small-to-medium enterprises; workflow management software; FERP Web service marketing; FERP mall; Web services; business process model; end-customer enterprise; federated enterprise resource planning systems; medium-sized enterprises; predefined communication channels; small-sized enterprises; workflow model; Adaptation models; Companies; Contracts; Programmable logic arrays; Security; Web services;
fLanguage
English
Publisher
ieee
Conference_Titel
Information Society (i-Society), 2010 International Conference on
Conference_Location
London
Print_ISBN
978-1-4577-1823-6
Electronic_ISBN
978-0-9564263-3-8
Type
conf
Filename
6018812
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