Building a proportional approach to root-cause problem solving

Our experience suggests that an organisations´ ability to solve their own problems are indicative of how likely they are to improve their overall performance. Many organisations deal with their problems in an order of priority, which is of course a highly effective method of tackling the right things. This can be negatively impacted however if a `band-aid´ approach affects the items on the priority list. Additionally, employing a one-size-fits-all approach to tackling problems often leads either to the simple problems becoming over-bureaucratised or the complex problems not being sufficiently analysed to fully understand their contributing factors. A proportionate approach to problem solving applies the appropriate level of rigour required to ensure that each problem is fully resolved, with the minimum amount of effort.