DocumentCode
638434
Title
New challenges of postal system in Mongolia
Author
Baatarkhuu, Jaakhuu ; Baldangombo, Osor ; Tsetsgee, Bayasgalan
Author_Institution
P&PD of ITPTA, Ulaanbaatar, Mongolia
Volume
2
fYear
2013
fDate
June 28 2013-July 1 2013
Firstpage
174
Lastpage
178
Abstract
In order to meet customer satisfaction in the future, the postal system of Mongolia has been increasingly facing new challenges to maintain its competitiveness. How exactly, should a given infrastructure/network and transportation strategy be changed to meet the upcoming challenges? Should the postal network throughout the country revised to accommodate introduction of new ICT- based technology? The ICT revolution has had a considerable impact on the postal sector. This paper will demonstrate what kind of technological solution is required for the innovation of the postal network of Mongolia to transform its traditional physical delivery of letters and printed materials throughout the country into an electronic delivery. The solutions described in this paper are designed for hybrid technology of delivery of newspapers and letters between the capital city and province centers and information logistic of postal operator. In that way in a nationwide complex postal system can be established.
Keywords
customer satisfaction; electronic data interchange; mailing systems; ICT; Mongolia; customer satisfaction; electronic delivery; information and communication technology; information logistic; nationwide complex postal system; physical delivery; postal network; postal operator; Artificial neural networks; Cities and towns; Companies; Computers; Internet; Postal services; Technological innovation; hybrid; innovation; postal system; re-engineering;
fLanguage
English
Publisher
ieee
Conference_Titel
Strategic Technology (IFOST), 2013 8th International Forum on
Conference_Location
Ulaanbaatar
Print_ISBN
978-1-4799-0931-5
Type
conf
DOI
10.1109/IFOST.2013.6616883
Filename
6616883
Link To Document