Title :
Opinion Zoom: A Modular Tool to Explore Tourism Opinions on the Web
Author :
Marrese-Taylor, Edison ; Velasquez, Juan David ; Bravo-Marquez, Felipe
Author_Institution :
Dept. of Ind. Eng., Univ. of Chile, Santiago, Chile
Abstract :
In this paper, we propose Opinion Zoom, a modular software that helps users in an easy manner to understand the vast amount of tourism opinions disposed all over the Web. We also successfully implemented and tested Opinion Zoom, encompassing the situation of the tourism industry in Los Lagos, also known as the Lake District, in Chile. Results showed the effectiveness of the designed proposal when applied to solving this specific industry´s issues.
Keywords :
Internet; data mining; travel industry; World Wide Web; modular software; modular tool; opinion mining; opinion zoom; tourism industry; tourism opinions; Algorithm design and analysis; Computer science; Crawlers; Data mining; Educational institutions; Industries; Lakes; aspect-based; opinion mining; sentiment analysis; tourism product reviews;
Conference_Titel :
Web Intelligence (WI) and Intelligent Agent Technologies (IAT), 2013 IEEE/WIC/ACM International Joint Conferences on
Conference_Location :
Atlanta, GA
Print_ISBN :
978-1-4799-2902-3
DOI :
10.1109/WI-IAT.2013.193
