Towards an electoral process reengineering methodology

Purpose - This paper aims to investigate the application of business process reengineering (BPR) methodologies to election management more so for underdeveloped countries. The paper assess the extent of application against the limiting factors and proposes a customized BPR methodology that can facilitate electoral process reengineering given the nature and structure of electoral practices in such countries. Design/methodology/approach - a critical review of various BPR methodologies was done with a view to determine their suitability to effective and efficient electoral process reengineering. The design was achieved following the Design Science approach based on key methodology variables authenticated by field findings. Questionnaires and interview guides were used to collect data. Findings - The review and findings revealed that the existing methodologies bear challenges and limitations that affect their direct application to electoral process reengineering. Therefore, the design of a customized electoral process reengineering methodology became necessary.