Using technology in livings labs to transform access to healthcare information in South Africa

Under-serviced communities are limited from accessing health information available on the Internet or the South African Department of Health website for example. This is due to poor infrastructures (i.e. lack of clinics or Internet), which presents them with problems in accessing information about health. The availability of Information and Communication Technologies (ICT) in an under-serviced community can provide the community with a number of beneficial solutions to their problems. This paper gives a description of an on-going e-Health case study for the Motherwell community using a process of participatory design in the Living Lab ecosystem to address the transformation of health, wellness and disease management in the community. This community is situated in the Province of the Eastern Cape of South Africa.