Implementing lean six sigma to improve the ratio of admissions to placements in an academic year: Statistical and psychological case study of a technical institute

The service sector has a substantial role in India´s economy and it solely depends on the education sector for better innovations. Knowledge is the tryst to innovation, and sustainable innovation marvels in the crowded markets of India. In situations like these; “Technical Institutes” require supporting tools to eradicate major defects like lack of admissions and placements, similar to material purchasing defects or manufacturing defects in an industry. This paper reviews implications of Lean Six Sigma methodology in a technical institute for improving the admissions to placements ratio by considering all the necessary factors along with psychological dimension of students. The implementation of this tool resulted in the change of sigma values drastically and increasing the admissions of the institute. This article provides documented evidence of Lean Six Sigma implementation with psychological dimensions and will yield a great value to academics, consultants, visionaries, practitioners of Lean Six Sigma.