A three-dimensional, requirements-based, balanced scorecard business model

Business models play a pivotal role in organizations, building bridges and enabling dialogue between business and technological worlds, where goals and rules associate with processes to compose its base structure, driving and supporting the organization´s strategy. In addition, as balanced scorecard is the reference in strategy management, a combination of these three dimensions could lead to a stronger, more strategy-oriented, business model. In this sense, we propose the specification of a three-dimensional business model, covering the elicitation of business goals and rules from process-level use cases, and their connection to balanced scorecard, aggregating functional, nonfunctional and strategy dimensions. Along-side it, the definition of a method (within a SPEM approach), adaptable to this model variations, allows for different approaches and viewpoints from diverse stakeholders.