DocumentCode :
729514
Title :
A method for service and billing management using connection paths
Author :
Iwashita, Motoi ; Tanimoto, Shigeaki
Author_Institution :
Fac. of Social Syst. Sci., Chiba Inst. of Technol., Chiba, Japan
fYear :
2015
fDate :
1-3 June 2015
Firstpage :
1
Lastpage :
7
Abstract :
Information and communication technology (ICT) including cloud computing, point-card systems, “virtual coin” induces complicated situations concerning customer management. Especially, billing management is very critical. It is thus necessary to establish a billing-management method that can adjust to changes in environments quickly. The requirement is firstly stated that managing relationship between services, payment, and settlement so as to assure payment method, service provision routes, and payment routes. Therefore, service design method from the viewpoint of service, cash-flow, and settlement is established in order to adjust the changes in environments strategically. Then a method for managing the connection paths is proposed in order to construct relationship between services, payment, and settlement.
Keywords :
cloud computing; financial data processing; information technology; billing management method; cloud computing; connection paths; customer management; information and communication technology; payment method; payment routes; point-card systems; service method; service provision routes; virtual coin; Cloud computing; Customer relationship management; Design methodology; Digital signal processing; Organizations; Billing management; CRM; ICT; Service management architecture; Virtual coin;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD), 2015 16th IEEE/ACIS International Conference on
Conference_Location :
Takamatsu
Type :
conf
DOI :
10.1109/SNPD.2015.7176274
Filename :
7176274
Link To Document :
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