• DocumentCode
    734459
  • Title

    Good corporate governance of ICT in municipalities

  • Author

    Delport, Petrus M. J. ; Von Solms, Rossouw ; Gerber, Mariana

  • Author_Institution
    Nelson Mandela Metropolitan Univ., Port Elizabeth, South Africa
  • fYear
    2015
  • fDate
    6-8 May 2015
  • Firstpage
    1
  • Lastpage
    10
  • Abstract
    Effective service delivery through a municipality in general is important. ICT plays a major role in service delivery. Various best practices and standards indicate that the municipal council must take full responsibility and accountability for the corporate governance of ICT. According to the Auditor General, in the South African context, this is not being done. With this existing lack of responsibility and accountability, the municipal council does not fully support the corporate governance of ICT in a municipality. Through the extensive use of a literature survey and document analysis, guidelines have been defined to address this lack. These guidelines can possibly aid a municipal council in the corporate governance of ICT in municipalities. This not only applies to South Africa, but also to the rest of Africa.
  • Keywords
    government data processing; ICT; document analysis; effective service delivery; good corporate governance; literature survey; municipal council; Best practices; Context; Guidelines; IEC Standards; ISO Standards; Text analysis; Corporate Governance; Corporate Governance of ICT; Governance; Municipal Council; Municipalities;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    IST-Africa Conference, 2015
  • Conference_Location
    Lilongwe
  • Type

    conf

  • DOI
    10.1109/ISTAFRICA.2015.7190532
  • Filename
    7190532