Web-log-driven business activity monitoring

Business process transformation defines a new level of business optimization that manifests as a range of industry-specific initiatives that bring processes, people, and information together to optimize efficiency. This new optimization level is possible because the Web has assumed the role of a common infrastructure. To examine how BPT can optimize an organization´s processes, we describe a corporate initiative that was developed within IBM´s supply chain organization to transform the import compliance process that supports the company´s global logistics. The initiative sought to give IBM greater awareness of regulatory compliance exceptions - information critical to the corporation and its importing partners.