Strategies and benefits of the successful use of teams in manufacturing organizations

Based on an extensive review of case studies found in the literature, a model which describes the process of the use of teams in manufacturing is developed and proposed. The research methodology (aimed at establishing relationships between the factors in the model) was accomplished through a comprehensive investigation of a manufacturing organization which utilizes team concepts. The impact of this organization´s team programs on five variables is directly measured: productivity; quality; job satisfaction; motivation; and decision making and implementation. Results and conclusions indicate what strategies are required for team programs to operate successfully and what benefits are to be expected from such programs