• DocumentCode
    832833
  • Title

    Identifying interesting visitors through Web log classification

  • Author

    Yu, Jeffrey Xu ; Ou, Yuming ; Zhang, Chengqi ; Zhang, Shichao

  • Author_Institution
    Chinese Univ. of Hong Kong, Shatin, China
  • Volume
    20
  • Issue
    3
  • fYear
    2005
  • Firstpage
    55
  • Lastpage
    59
  • Abstract
    Web site owners have trouble identifying customer purchasing patterns from their Web logs because the two aren´t directly related. Thus, organizations must understand their customers´ behavior, preferences, and future needs. This imperative leads many companies to develop a great many e-service systems for data collection and analysis. Web mining is a popular technique for analyzing visitor activities in e-service systems. It mainly includes Web text mining, Web structure mining and Web log mining. Our Web log mining approach classifies a particular site´s visitors into different groups on the basis of their purchase interest.
  • Keywords
    Web sites; consumer behaviour; customer services; data analysis; data mining; electronic commerce; pattern classification; purchasing; Web log classification; Web log mining; Web site; Web structure mining; Web text mining; customer behavior; customer purchasing patterns; data analysis; e-service systems; Data analysis; Graphics; Internet; Navigation; Robots; Search engines; Training data; Uniform resource locators; Web mining; Web server; Web mining; customer retention; data preparation; recommendation system; web log analysis;
  • fLanguage
    English
  • Journal_Title
    Intelligent Systems, IEEE
  • Publisher
    ieee
  • ISSN
    1541-1672
  • Type

    jour

  • DOI
    10.1109/MIS.2005.47
  • Filename
    1439480