User-oriented measures of telecommunication quality

Author

Seitz, Neal B. ; Wolf, Stephen ; Voran, Stephen ; Bloomfield, Randy

Author_Institution

Inst. for Telecommun. Sci., Nat. Telecomm. & Inf. Adm., Boulder, CO, USA

Volume

32

Issue

1

fYear

1994

Firstpage

56

Lastpage

66

Abstract

With the deregulation and emergence of new telecommunication providers in many countries, national and international standards committees have assumed increased responsibility for the cooperative planning of new technology development and the matching of multivendor service offerings with user needs. One important focus of this effort has been the standardization of user-oriented, technology-independent measures of telecommunication service quality. The standardized measures will be used by providers to design and implement telecommunication systems and services, and by users to define telecommunication requirements and select the products that most effectively meet them. The authors discuss in particular call processing, data communication quality, video and voice quality measures.<>

Keywords

data communication systems; measurement standards; telecommunication networks; telecommunication services; telecommunication standards; visual communication; voice communication; call processing; data communication quality; international standards; multivendor service offering; national standards; technology development; telecommunication providers; telecommunication quality; user-oriented measures; video quality measures; voice quality measures; Communication standards; Humans; International Committee; Particle measurements; Phase measurement; Standards development; Telecommunication services; Telecommunication standards; Telecommunication switching; User interfaces;

fLanguage

English

Journal_Title

Communications Magazine, IEEE

Publisher

ieee

ISSN

0163-6804

Type

jour

DOI

10.1109/35.249792

Filename

249792