پديد آورندگان :
كريمي، الناز دانشگاه آزاد اسلامي واحد زنجان , داودي، رسول دانشگاه آزاد اسلامي واحد زنجان - گروه مديريت آموزشي , كرمي پور شمس آبادي، محمدرضا دانشگاه آزاد اسلامي واحد زنجان - گروه مديريت آموزشي
كليدواژه :
منابع انساني , بهره وري , سازمان بهزيستي , سلامت عمومي , اثربخشي , كارايي , تعهد
چكيده فارسي :
ﻣﻘﺪﻣﻪ: ﻫﺪف اﯾﻦ ﭘﮋوﻫﺶ اراﺋﻪ ﻣﺪﻟﯽ ﺑﻪ ﻣﻨﻈﻮر ارﺗﻘﺎء ﺑﻬﺮهوري ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ در راﺳﺘﺎي ﺑﻬﺒﻮد اﻫﺪاف ﺳﻼﻣﺖ ﻋﻤﻮﻣﯽدر ﺳﺎزﻣﺎن ﺑﻬﺰﯾﺴﺘﯽ ﺑﻮد. دراﯾﻦ راﺳﺘﺎ ﺑﻪ ﺷﻨﺎﺳﺎﯾﯽ و ﺗﺒﯿﯿﻦ ﻣﻮﻟﻔﻪﻫﺎ و ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﺑﻬﺮهوري ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ در راﺳﺘﺎي ﺑﻬﺒﻮد اﻫﺪاف ﺳﻼﻣﺖ ﻋﻤﻮﻣﯽﺳﺎزﻣﺎن ﺑﻬﺰﯾﺴﺘﯽ ﮐﺸﻮر ﭘﺮداﺧﺘﻪ ﺷﺪ.
روش ﮐﺎر: روش ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﻫﻤﺒﺴﺘﮕﯽ ﺑﺎ روﯾﮑﺮد ﻣﺪل ﺳﺎﺧﺘﺎري ﺑﻮد. ﺟﺎﻣﻌﻪ آﻣﺎري ﭘﮋوﻫﺶ ﺷﺎﻣﻞ ﺗﻤﺎﻣﯽﮐﺎرﮐﻨﺎن اداره ﺑﻬﺰﯾﺴﺘﯽ در اﺳﺘﺎن ﺗﻬﺮان در ﺳﺎل 1397 ﺑﻮدﻧﺪ ﮐﻪ ﺑﺎ روش ﻧﻤﻮﻧﻪ ﮔﯿﺮي ﺗﺼﺎدﻓﯽ ﻃﺒﻘﻪاي ﻣﺮﺣﻠﻪاي، 320 ﻧﻔﺮ ﺑﻪ ﻋﻨﻮان ﻧﻤﻮﻧﻪ اﻧﺘﺨﺎب ﺷﺪ. در اﯾﻦ ﭘﮋوﻫﺶ ﮔﺮدآوري دادهﻫﺎ ﺑﺎ روش ﮐﺘﺎﺑﺨﺎﻧﻪاي و ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖ ﺳﺎﺧﺘﻪ اﻧﺠﺎم ﺷﺪ. رواﯾﯽ ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖ ﺳﺎﺧﺘﻪ ﻧﯿﺰ از ﻃﺮﯾﻖ رواﯾﯽ ﺻﻮري، ﻣﺤﺘﻮا و ﺳﺎزه و ﭘﺎﯾﺎﯾﯽ آن ﺑﺎ ﺿﺮﯾﺐ آﻟﻔﺎي ﮐﺮوﻧﺒﺎخ و ﭘﺎﯾﺎﯾﯽ ﺗﺮﮐﯿﺒﯽ ﺗﺄﯾﯿﺪ ﺷﺪ. در اﯾﻦ ﭘﮋوﻫﺶ ﺑﻪ ﻣﻨﻈﻮر ﺗﻮﺻﯿﻒ وﯾﮋﮔﯽﻫﺎي ﺟﻤﻌﯿﺖ ﺷﻨﺎﺳﯽ و ﻣﺘﻐﯿﺮﻫﺎي ﭘﮋوﻫﺶ از آﻣﺎر ﺗﻮﺻﯿﻔﯽ و از ﺷﺎﺧﺺﻫﺎي درﺻﺪ ﻓﺮاواﻧﯽ ،ﺟﺪول و ﻧﻤﻮدار اﺳﺘﻔﺎده ﺷﺪ و در ﺑﺨﺶ اﺳﺘﻨﺒﺎﻃﯽ ﻧﯿﺰ ﺑﻪ ﻣﻨﻈﻮرآزﻣﻮن ﺳﻮاﻻت ﭘﮋوﻫﺶ ازﻣﺪﻟﺴﺎزي ﻣﻌﺎدﻻت ﺳﺎﺧﺘﺎري، آزﻣﻮن ﻓﺮﯾﺪﻣﻦ اﺳﺘﻔﺎده ﺷﺪ.
ﻧﺘﺎﯾﺞ: از ﻣﯿﺎن 88 ﺷﺎﺧﺺ )ﮔﻮﯾﻪ( اﺳﺘﺨﺮاج ﺷﺪه از ﻣﺒﺎﻧﯽ ﻧﻈﺮي و ﭘﯿﺸﯿﻨﻪ ﭘﮋوﻫﺶ، 14 ﻋﺎﻣﻞ اﺻﻠﯽ ﺷﺎﻣﻞ 4 ﻣﻮﻟﻔﻪ ﺑﻬﺮه وري و 10 ﻋﺎﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﺑﻬﺮه وري ﻧﯿﺮوي اﻧﺴﺎﻧﯽ ﻗﺎﺑﻞ ﺷﻨﺎﺳﺎﯾﯽ ﺑﻮد. ﻣﻮﻟﻔﻪﻫﺎي ﺑﻬﺮه وري ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ ﺷﺎﻣﻞ ﮐﺎراﯾﯽ، اﺛﺮﺑﺨﺸﯽ، ﺗﻌﻬﺪ و ﻫﻤﮑﺎري در ﺣﻞ ﻣﺴﺌﻠﻪ ﺑﻮدﻧﺪ.
ﻧﺘﯿﺠﻪ ﮔﯿﺮي: ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﺑﻬﺮه وري ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ در راﺳﺘﺎي ﺑﻬﺒﻮد اﻫﺪاف ﺳﻼﻣﺖ ﺳﺎزﻣﺎن ﺑﻬﺰﯾﺴﺘﯽ ﮐﺸﻮر ﻧﯿﺰ ﻋﺒﺎرت ﺑﻮدﻧﺪ از ﺗﻮاﻧﺎﯾﯽ، درك ﻧﻘﺶ، ﻓﺮﻫﻨﮓ ﺳﺎزﻣﺎﻧﯽ، ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﯽ، ﺳﺒﮏ رﻫﺒﺮي، ﻋﻮاﻣﻞ اﻧﮕﯿﺰﺷﯽ، ﻓﻀﺎي ﻓﯿﺰﯾﮑﯽ، ﺗﻮاﻧﻤﻨﺪﺳﺎزﻫﺎ، رﻗﺎﺑﺖ ﭘﺬﯾﺮي و ﺧﻼﻗﯿﺖ، ﻟﺬا ﺑﺎ ﺑﻬﺒﻮد ﻣﻮﻟﻔﻪﻫﺎي ﺑﻬﺮه وري و ﻫﻤﭽﻨﯿﻦ ﮐﻨﺘﺮل ﻋﻮاﻣﻞ ﻣﺆﺛﺮ ﺑﺮ ﺑﻬﺮه وري ﻣﻨﺎﺑﻊ اﻧﺴﺎﻧﯽ در ﺳﺎزﻣﺎن ﺑﻬﺰﯾﺴﺘﯽ، ﻣﯽﺗﻮان اﻧﺘﻈﺎر اﻓﺰاﯾﺶ ﺳﻄﺢ ﺳﻼﻣﺖ در ﺟﺎﻣﻪ را داﺷﺖ.
چكيده لاتين :
Intrudoction: The purpose of this research was to presentation of the model to enhance the human resources productivity productivity to Improve the General Health Goals of the Welfare Organization. In this regard, identification and explanation of dimension and factors affecting human resource efficiency in the welfare organization of the country were addressed.
Methodology: The research method was correlated with the structural model approach. The statistical population of the study consisted of all employees of the Welfare Office in Tehran province during the years 2019. Using a random sampling method, 320 subjects were selected as sample. In this research, data collection was done by library method and researcher-made questionnaire. Validity of the researcher made questionnaire was confirmed through formal validity, content and structure, and its reliability was confirmed by Cronbach's alpha coefficient and combined reliability. In this research, descriptive statistics and descriptive statistics were used to describe the demographic characteristics and the variables of frequency, table and graph. In the inferential part, in order to test the research questions, we used the modeling of structural equations, Friedman test and Spss software and Lisrel was used.
Results: Among the 88 indicators extracted from theoretical and historical bases, 14 main factors including 4 productivity components and 10 factors influencing human resource productivity were detectable. The components of human resource efficiency included effectiveness, efficiency, commitment and cooperation in problem solving.
Conclusion: Factors affecting human resource efficiency to improve the general health goals of the Welfare organization were: ability, perception of role, organizational culture, organizational structure, leadership style, Motivational factors, Physical Space, Empowerment, Competitiveness and Creativity. Therefore, by improving the productivity components and controlling the factors affecting human resource productivity in the Welfare Organization, we can expect to increase the level of health in country.
