اثرسنجي پروژه هاي هوشمندسازيِ شهرداري منطقۀ 2 تهران

Evaluation of the Smartening Projects of Tehran Municipality District 2

ﻣﻄﺎﻟﻌﻪ ﺣﺎﺿﺮ ﺑﺎ ﻫﺪفِ اﺛﺮﺳﻨﺠﯽِ ﭘﺮوژهﻫﺎي ﻫﻮﺷﻤﻨﺪ ﺷﻬﺮداري ﻣﻨﻄﻘﻪ 2 ﺗﻬﺮان ﺑﻪ اﻧﺠﺎم رﺳﯿﺪه اﺳﺖ. در اﯾﻦ ﻣﻄﺎﻟﻌﻪ ﻣﯿﺰان اﺛﺮﺑﺨﺸﯽِ ﭘﺮوژهﻫﺎي ﻫﻮﺷﻤﻨﺪ در ﻗﺎﻟﺐ ﻣﺪلِ اﺛﺮﺳﻨﺠﯽِ ﮐﺮكﭘﺎﺗﺮﯾﮏ اﻧﺠﺎم ﮔﺮﻓﺘﻪ اﺳﺖ. روشِ ﻣﻮرد اﺳﺘﻔﺎده، ﭘﯿﻤﺎﯾﺶ؛ ﺟﺎﻣﻌﮥ آﻣﺎري، ﺷﻬﺮوﻧﺪان ﺑﺎﻻي 15 ﺳﺎلِ ﻣﻨﻄﻘﮥ 2 ﺗﻬﺮان؛ ﺣﺠﻢ ﻧﻤﻮﻧﻪ 450 ﻧﻔﺮ و روش ﻧﻤﻮﻧﻪﮔﯿﺮي ﺧﻮﺷﻪاي ﺑﻮده اﺳﺖ. ﯾﺎﻓﺘﻪﻫﺎي ﺑﺨﺶ ﮐﻤﯽ ﻧﺸﺎن داد ﮐﻪ دو ﭘﺮوژة ﭘﯿﺪو و ﺑﯿﺪود ﺑﺎ اﺧﺘﻼف ﺑﺴﯿﺎر ﻓﺎﺣﺶ ﻧﺴﺒﺖ ﺑﻪ ﺳﺎﯾﺮ ﭘﺮوژهﻫﺎ اﺛﺮﺑﺨﺶﺗﺮﯾﻦ ﭘﺮوژهﻫﺎي ﻫﻮﺷﻤﻨﺪ اﺟﺮاﺷﺪه در ﻣﻨﻄﻘﻪ 2 ﺗﻬﺮان ﻣﺤﺴﻮب ﻣﯽﺷﻮﻧﺪ. ﭘﺮوژه اﻟﻮﭘﺎرك در رﺗﺒﮥ ﺳﻮم ﻗﺮار دارد و ﭘﺮوژهﻫﺎي ﭘﺎرك ﺣﺎﺷﯿﻪاي ﻫﻮﺷﻤﻨﺪ و رﯾﺎﻟﻮ در رﺗﺒﻪﻫﺎي ﺑﻌﺪي ﺟﺎي ﮔﺮﻓﺘﻪاﻧﺪ. ﮐﻢ اﺛﺮﺗﺮﯾﻦ ﭘﺮوژهﻫﺎي ﻫﻮﺷﻤﻨﺪِ اﺟﺮاﺷﺪه در ﻣﻨﻄﻘﮥ 2 ﻣﺮﺑﻮط ﺑﻪ دو ﭘﺮوژة ﮐﺎﭘﯿﺘﺎنﮐﺎر و ﮐﯿﻮﺳﮏ ﻫﻮﺷﻤﻨﺪ ﺷﻬﺮي اﺳﺖ. ﻧﺘﺎﯾﺞ ﺑﺨﺶ ﻋﻠﺖﯾﺎﺑﯽ ﻧﯿﺰ ﻧﺸﺎن داد ﮐﻪ ﻋﺪم ﻣﻮﻓﻘﯿﺖ ﭘﺮوژهﻫﺎي ﻣﻮردﺑﺮرﺳﯽ در درﺟﻪ اول ﺑﻪ ﺿﻌﻒ ﻣﺪﯾﺮﯾﺘﯽ و ﺗﺼﻤﯿﻤﺎت ﻧﺴﻨﺠﯿﺪه و ﻏﯿﺮﮐﺎرﺷﻨﺎﺳﺎﻧﻪ ﻣﺮﺑﻮط اﺳﺖ. در درﺟﮥ دوم، ﻓﻘﺪان ﯾﮏ روﯾﮑﺮد ﺗﻌﺎﻣﻠﯽ و ﻣﺸﺎرﮐﺖﺟﻮﯾﺎﻧﻪ در ﺑﯿﻦ ﺑﺨﺶﻫﺎي ﻣﺨﺘﻠﻒ ﻗﺮار دارد و ﻧﻬﺎﯾﺘﺎً در درﺟﮥ ﺳﻮم ﻣﺸﮑﻼت ﻣﺮﺑﻮط ﺑﻪ ﻓﺮاﯾﻨﺪ اﺟﺮا و ﻋﻮاﻣﻞ اﺟﺮاﯾﯽ ﻣﻄﺮح ﻣﯽﺷﻮد. در ﻫﻤﯿﻦ راﺳﺘﺎ، ﮐﺎرﺑﺴﺖ ﭘﮋوﻫﺶ در ﺳﻪ ﻣﺤﻮر اﺻﻠﯽ ﺷﺎﻣﻞ ﻟﺰوم ﺗﻐﯿﯿﺮ در ﻧﻈﺎم ﺗﺼﻤﯿﻢﺳﺎزي، ﺗﻐﯿﯿﺮ در ﻧﻈﺎم ﻣﺸﺎرﮐﺖ و ﺗﻐﯿﯿﺮ در ﻧﻈﺎم اﺟﺮا ﺗﺪوﯾﻦ و اراﺋﻪ ﺷﺪه اﺳﺖ.

The present study was conducted with the aim of evaluating the effectiveness of smart projects in the municipality of Region 2. In this study, the effectiveness of smart projects has been investigated in the form of Kirk Patrick's effectiveness model and using quantitative and qualitative methods and techniques including survey, interview and hierarchical analysis. The findings of the quantitative section showed that the two projects, Pido and Bidood, with a very large difference compared to other projects are considered to be the most effective smart projects implemented in Region 2 of Tehran. for other projects the effectiveness is much lower than the first two projects. However, From this perspective the Allo Park application is in the third place, and the Smart Marginal Park and Rialo projects are in the next ranks. However, Capitankar and Urban Smart Kiosk are the least effective smart projects implemented in Region 2 . The results of the causation section showed that the failure of the studied projects is primarily related to managerial weakness and unprofessional decisions. Secondly, there is a lack of an interactive and participatory approach among various sectors, including organizational managers and program makers, contractors and citizens, thirdly, there are problems related to the implementation process and executive factors. In this regard, the application of the present study in three main areas, including the need for change in the decision-making system, the need for change in the participation system and the need for change in the implementation system has been developed and presented