واكاوي فرايند توسعه شخصي در سيستم آموزش مديريت منابع انساني (مطالعه موردي: با تأكيد بر توسعه آموزش در صنعت بيمه)

Analyzing The Personal Development Process in Human Resource Management Training System (Case of study: with emphasis on the Development of Education in the Insurance Industry)

هدف از اين مطالعه طراحي يك مدل آموزشي براي صنعت بيمه با رويكرد توسعه فردي در تهران بود. روش تحقيق روش اكتشافي )كيفي كمي( با استفاده از روش تئوري زمينه اي و مدل معادلات – ساختاري بود. جامعه پژوهش در بخش كيفي21 نفر متشكل از خبرگان حوزه برنامه ريزي آموزشي در صنعت بيمه و در قسمت كمي 163كارشناس شركت آتيه سازان حافظ در تهران در سال 1399بودند كه به روش نمونه گيري تصادفي خوشه اي انتخاب شدند. ابزار تحقيق، مصاحبه نيمه ساختاريافته و يك پرسش نامه محقق ساخته اندازه گيري الگوي آموزشي با رويكرد توسعه فردي در كاركنان بيمه ميباشد. داده ها در بخش كيفي با استفاده از روش تئوري اكتشافي جمع آوري و سپس با آزمايش مدل معادلات ساختاري در نرمافزار pls تحليل شد. نتايج نشان داد كه 10 مؤلفه اساسي از جمله قابليت نام تجاري و ارائه خدمات مطلوب از جمله خدمات آموزشي، بهبود دانش روان شناختي، آموزش مقدماتي و پيشرفته تحقيق، بهبود كيفيت فرايندهاي آموزشي، راهنمايي شغلي مدون، فرهنگ يادگيري، شفافيت و كارايي فرايند اجرايي، توسعه از نظر فني، ايجاد انگيزه در توسعه فردي مؤثر است.

The purpose of this study was to design a training model for the insurance industry with an individual development approach in Tehran. The research method was qualitative hybrid method by grounded theory method and structural equation model by quantitative method. The research population in the quantitative section consisted of elite professors in planning in thirty educational and sample in the quantitative section were 163 experts of Atieh Sazan Hafez Company in Tehran in 1399. Method The method in this research was the method of exploratory theory and then analyzed by testing the structural equation model in pls the research tools were a semi-structured interview and a researcher-made questionnaire measuring the educational pattern with an individual development approach in insurance employees. The data were collected in the qualitative section by the grounded software basic categories such as branding capability and providing desirable services, improving psychological knowledge, basic and advanced research training. Results Finally, in both Shahabad and sampled plans, background factors and power relations play a role in the evolution of the concepts. The results showed that 10 components were identified. The results of the exploratory analysis showed improving the quality of educational processes, codified career guidance, learning culture, transparency and efficiency of the executive process, development technologically, development of motivation and transparent feedback system was achieved. Discussion Finally, the model showed good validity and fit. To monitor the achievement of goals and needs of personal development of employees and the movement of the program and training model in the right direction, the insurance organization needs to clarify the program and Their skill level will increase. The insurance organization can use experts in this field and the results of this research in the form of specialized workshops to plan appropriate training with its employees in a specialized and direct field for the development of individuals.